Glasgow Life - Host City

Interview: With Kay Morrison, Chief Executive of Glasgow Life

Host City: Thank you for hosting us again in Glasgow. What are your expectations for this year’s Host City, and the outcome of this 12th iteration of the conference?

Kay Morrison: We’re delighted to be welcoming Host City back to Glasgow. Bringing together influential events industry professionals and destination partners, the conference provides a hugely important platform for collaboration – enabling decision-makers to come together and strengthen the connections that help us join forces to turn ideas into action so we can realise our shared ambitions for the future success of world-class events.

This year’s theme, Getting on with the Business of Events, captures the mood across the industry – one of determination to address challenges, grasp opportunities, and work in close partnership to develop innovative, practical solutions for hosting and delivering exceptional sports, cultural and business events. The dynamic programme and outstanding line-up of international speakers that Host City 2025 has in store for us will, I’m sure, generate lots of debate on current issues facing the events industry and global destinations.

I’m looking forward to the conference enabling and encouraging delegates to share a wealth of information, insights, and ideas – and to the event really delivering positive benefits that will support us in achieving our collective goals. Glasgow really values the conference being held here – as it offers a valuable opportunity for us to showcase how our city continues to evolve as a world-class events destination with a clear focus on collaboration, innovation, and long-term impact.

Events shine a global spotlight on our city. They not only highlight Glasgow’s expertise as a capable, welcoming host, but also its rich wealth of assets as a visitor destination that boosts tourism and contributes significantly to our local and national economy. So, we are very appreciative that this important events conference is being staged here once again.

 

HC: What would you say are key to Glasgow’s success as a host city for major events?

KM: Glasgow is a world-leading, innovative events destination of great vibrancy and diversity. Over the past couple of decades, the city has really focussed on building an enviable annual portfolio of major events and festivals – complemented by many exceptional, one-off events. The international reputation we’ve been able to build as a bold, capable and trusted host city really is down to our commitment to excellence, and to constantly evolving to reflect and respond to change.

We’ve deliberately invested in building capability – developing strong relationships across government agencies, sports and cultural bodies, and with industry partners at home and overseas, so that we can jointly fulfil our ambitions for delivering exceptional events that deliver real economic and social impact. That joined-up approach has allowed us to keep delivering major international events with confidence and creativity. We’ve built a track record that speaks for itself — from COP26 and the 2014 Commonwealth Games to the 2023 UCI Cycling World Championships, and 2024 World Athletics Indoor Championships. All of these events demonstrate not only what Glasgow can host, but how we host — with collaboration at the core and community at the heart.

We take pride in delivering events that are more than one-off occasions – they’re catalysts for participation, growth and legacy. And of course, our city’s personality remains a key strength. Glasgow is renowned for its warm welcome and can-do attitude – which is central to our city’s ‘People Make Glasgow’ brand that continues to resonate globally. That’s at the heart of what ‘getting on with the business of events’ means to us: working together to deliver meaningful outcomes that last long after events’ closing ceremonies.

 

HC: How important is sustainability to Glasgow in terms of ‘getting on with the business of events’?

KM: The global events industry is no longer just about staging great moments – it’s about creating them responsibly. As climate crisis awareness continues to grow globally, the green credentials of host cities are being scrutinised more closely – and rightly so. Sustainability is an increasingly important factor influencing the destination choices of events’ organisers and attendees alike. Cities worldwide are recognising the importance of embedding sustainable practices into every aspect of their destination’s total visitor experience – including events they stage. And as a result, they are having to ramp up their environmental efforts.

Glasgow’s commitment to embedding the principles of sustainability into the planning and delivery of events hosted in the city is reflected in our very positive rating in the Global Destination Sustainability Index – the world’s most trusted environmental performance improvement programme. We are proud to be the only Scottish city, and one of only two UK destinations, to be recognised for our ongoing commitment and actions. So, sustainability is definitely not viewed as just an ‘add-on’ for Glasgow; we see it as a priority and it’s very much central to how we operate.

The 2024 World Athletics Indoor Championships provide a prime example of our work to ensure sustainability is an integral factor in the success of city events – both during and after their delivery. The Championships became the first-ever event to achieve World Athletics’ Athletics for a Better World Platinum Standard for sustainable delivery. That achievement resulted from a dedicated approach and strong collaboration between city partners – and it’s an industry benchmark we’re carrying forward into future events.

 

HC: How does Glasgow ensure its communities are involved in the ‘business of events’?

KM: Our city’s Events Strategy places community engagement and local participation at its core. We want events here to have relevance to people across the city, and to encourage and enable them to become actively involved – by attending, participating in activation projects or helping support them as part of our volunteer community – so they can enjoy genuine benefits, economically, socially and culturally. We developed our Events Strategy in consultation with local people to ensure it reflects our diverse communities, broadens engagement, and meets their needs and expectations to generate positive long- term impacts.

Our aim is to keep developing and extending our events portfolio, so it encompasses a broad range of events of various genres and scale, and really resonates with the people of Glasgow – creating opportunities that not only boost their involvement but also really benefit them. Over the past few years, we’ve concentrated on ensuring events in the city build a lasting legacy. We’ve particularly focused on initiatives that encourage social inclusion locally, and support physical and mental well-being.

One event that really provides an example of how legacy planning and community engagement turn global moments into local gains was the UCI Cycling World Championships. We capitalised on that as a catalyst for promoting active lifestyles. And through various developments – such as our Go Cycle Glasgow Fund which supported community projects, particularly targeting under-represented groups – we were able to encourage and help many hundreds of local people, regardless of their ability or background, to take up cycling for life.

Our work to ensure community involvement in events, either by attending or supporting them as volunteers, is underpinned by close relationships and joint-working with local industry partners. ‘Getting on with the Business of Events’ means aligning city-wide effort so every event contributes to Glasgow’s shared success. So, our events are not just designed for our city, but have the interests of our communities at their heart. We want every event in Glasgow to connect meaningfully with local people – creating pride, participation, and positive impact. We’re very conscious of the fact thatcreating long-term value for our local communities is beneficial to the city as a whole, enhancing Glasgow’s reputation as a destination and its visitor experience– which in turn increases the economic impact of tourism and events.

 

HC: What role will the 2026 Commonwealth Games play in Glasgow’s story — and in the future of the event itself? 

KM: The 2014 Commonwealth Games in Glasgow set a benchmark for excellence. It was such a success that the Chief Executive of the Commonwealth Games Federation hailed it as ‘the standout Games in the history of the movement’ due to its quality, organisation and atmosphere. So, we’re incredibly proud to welcome the Games back in 2026. This time, we’re focused on delivering amore streamlined, sustainable model — one that reflects the realities of our time and demonstrates how major events can adapt responsibly.

Twelve years to the day that the 2014 Glasgow Games kicked off, the new- format event will start on 23 July and run to 2 August. Featuring 10 sports, it will welcome around 3,000 athletes from up to 74 Commonwealth nations and territories to compete at four of our city venues. Glasgow’s proven ability to deliver world-class events efficiently is exactly why the Commonwealth Games Federation approached us to re-imagine the event. It will not only again showcase Glasgow’s expertise, energy, and warmth as a host. It’s also an opportunity to help shape the future of major events – creating a model that other cities and nations can learn from.

 

HC: This year, how has Glasgow been ‘Getting on with the Business of Events’- and what’s ahead?

KM: We’re committed to continue building on Glasgow’s robust track record for delivering world-class events – and we’re very much looking forward to what’s in the pipeline! This year – during Glasgow’s 850th anniversary celebrations – the city has hosted some major one-off highlights such as the Michelin Guide Awards at our much loved Kelvingrove Art Gallery and Museum. That was a first for Scotland that really signalled the city’s growing international profile as a fabulous food and hospitality destination.

Our calendar of annual events has continued to attract global audiences this year, with successes ranging from our world-famous Celtic Connections – the world’s largest winter music festival – to events as diverse as the Glasgow Film Festival and the ever-popular, prestigious World Pipe Band Championships. Equally important has been our business events sector. Voted the best in the UK for 19 consecutive years, our Convention Bureau has achieved a record-breaking performance this year that demonstrates Glasgow remains one of the most trusted, dynamic destinations for conferences and conventions worldwide.

Working hand-in-hand with our city’s universities and research community to attract prestigious international events, Glasgow Convention Bureau is recognised as an industry powerhouse. With 80 conferences already confirmed for next year – with around 82,000 delegates expected to attend and just under £150million in economic benefit to the city forecast as a result – 2026 is set to be another strong year. In addition to that, as I’ve highlighted, we have a host of reasons to look forward to 2026, with the Commonwealth Games set to shine the global spotlight on the city once again, and some wonderful cultural highlights ahead too, including a unique Barbie design exhibition that’s set to be a show-stopper attraction for visitors from near and far.

Looking further ahead, we’ve lots in the pipeline too, with the UEFA European Football Championships coming to the city in 2028 and much more. So, our focus for the future is to keep delivering. To keep collaborating with partners so we build an international events eco-system that enables us to achieve our collective goals. And to keep ‘getting on with the business of events’, ensuring Glasgow remains at the forefront of innovation, inclusion, and sustainable growth in our global industry.

Glasgow Life appoints new Chief Executive

Photo: Glasgow Life

Glasgow Life, the charity that leads culture and sport in Glasgow, has announced the appointment of Kay Morrison as its new Chief Executive.

An accomplished leader, Kay brings a track record of strategic vision, partnership development and more than 20 years’ experience working across Scotland’s culture and leisure sector.

Kay joins Glasgow Life from her role as Chief Executive of South Lanarkshire Leisure and Culture, where she has led the successful transformation of the organisation over the past three years.

Previously, she was Chief Executive of Falkirk Foundation, the official charity partner of Falkirk Football Club, working to improve the health and wellbeing of local communities through physical activity and education programmes.

She will take up her new post on Monday 7 July 2025, replacing Susan Deighan who helped create Glasgow Life in 2007 and is retiring after more than 30 years of shaping the delivery of culture, physical activity, tourism, and events in Glasgow on behalf of Glasgow City Council.

A passionate advocate for inclusion and reducing inequalities, Kay is known for her commitment to enhancing community wellbeing through the power of culture and sport as well as her contribution to developing national policy and direction for the sector.

Her appointment marks a new chapter for Glasgow Life, as the charity looks to an ambitious future and to helping more people lead richer, healthier, and happier lives through the delivery of world-class cultural, physical activity, and learning programmes and experiences.

Speaking about her appointment, Kay said: “It’s a privilege to be joining Glasgow Life at such a pivotal moment. As one of Scotland’s most important charities, Glasgow Life offers rich sources of hope, meaning and social connection to the people of Glasgow and visitors to the city.

“I’m looking forward to working with my talented colleagues and partners to deliver a fair and inclusive future for local communities, and ensuring our vision remains integral to the city’s social and economic wellbeing as well as building on Glasgow’s impressive global profile.”

Bailie Annette Christie, Chair of Glasgow Life, said: “Kay is an inspiring leader with a deep understanding of the vital role our charity plays across Glasgow’s communities, and her experience, knowledge and networks make her the ideal person to lead Glasgow Life as we look to a positive and ambitious future.

“On behalf of Glasgow Life’s Board, I congratulate Kay on her appointment and look forward to working with her to ensure our charity remains a force for good at the heart of a thriving, inclusive, accessible, and resilient Glasgow.”

Susanne Millar, Chief Executive of Glasgow City Council, said: “I’m pleased to welcome Kay into the role of Chief Executive at Glasgow Life and as a valued member of Glasgow City Council’s leadership team. Kay brings a wealth of experience and a clear commitment to Glasgow. Susan Deighan has made an incredible contribution to Glasgow Life and to our city, and I know Kay is ready to build on that success.

“I look forward to working with Kay, in close collaboration with our city partners, as we continue to deliver on the things that matter most to the people of Glasgow. I also want to thank Susan for her exceptional dedication and wish her a long and happy retirement.”

Inspiring speakers line up for Host City 2024 in Glasgow, Scotland on December 3-4

This year’s conference boasts an impressive lineup of speakers from around the world, representing top organisations in sports, entertainment, and event management.

Under the theme of “Inspiring Action”, delegates will hear from:

  • Marisol Casado, IOC Member and President of World Triathlon
  • Katie Sadleir, Chief Executive of the Commonwealth Games Federation
  • Susan Deighan, Chief Executive, Glasgow Life
  • Vicki Miller, current Director of Marketing and Digital and incoming Chief Executive Officer at VisitScotland
  • Harvey Goldsmith CBE, renowned concert promoter and founder of Earth Aid Live
  • Sabrina Ibáñez, Secretary General of the FEI and President of APSO
  • Baroness Tanni Grey-Thompson DBE, DL, Independent Crossbench Peer, The House of Lords
  • Shiny Fang, Secretary General of the UIPM
  • Richard Smith CBE, Chief Operating Officer of the Invictus Games
  • John Langford, COO of AEG Europe
  • Colin Grahamslaw, Secretary General of World Curling
  • Céline Payell, Vice-President and General Manager of Events & Experiences at Cirque du Soleil
  • Matlohang Moiloa-Ramoqopo, IOC Member and Vice-President of ANOCA
  • and many more to be announced.

These distinguished figures will share their expertise on a wide range of topics, including technology’s role in event transformation, sustainability strategies, diversity and inclusion, and creating lasting legacies for host cities.

Host City 2024 promises to be an exceptional gathering of global thought leaders, offering unparalleled networking opportunities and insights into the future of event hosting and city development.

Host City 2024 takes place with the support of Hosts and Global Presenting Partners: Glasgow Life and EventScotland, part of VisitScotland.

Vicki Miller, current VisitScotland Director of Marketing and Digital; and incoming Chief Executive Officer, said: “Events play an important role in our communities, bringing a wide range of economic and social benefits while strengthening our position as a world-leading tourism and events destination.

“As the largest meeting of cities, and sports, business and cultural events, we are proud to be continuing our support of Host City as Global Presenting Partner.

“I’m honoured to be joining the line-up of esteemed speakers from around the world to take an in depth look at the role events play in inspiring action at a local, national and international level.”

Susan Deighan, Chief Executive of Glasgow Life, said: “Glasgow is globally renowned for its expertise in delivering world-class events which attract visitors from near and far, boost our economy and international profile, and support the city’s health and wellbeing agenda.

“We are proud of our track record and reputation as a trusted partner and first-choice destination for major brands and worldwide event organisers. We are also committed to ensuring our hosting of events creates a genuine legacy and positive long-term benefits for Glasgow’s diverse communities through a strategic approach to innovation, inclusivity and sustainability.

“The city is delighted to be welcoming Host City again – bringing together international event owners, federations, and wider stakeholders to share insights and experience, and to debate and discuss the challenges and opportunities facing the industry. It’s a privilege to be part of this important conversation.”

 

Host City Awards

Host City is launching the Host City Awards, to celebrate excellence in hosting, delivering and promoting major sports, business and cultural events worldwide. The winners will be revealed at Host City 2024. To find out more and enter, visit https://www.hostcity.com/host-city-awards.

Glasgow Life appoints Susan Deighan as new Chief Executive

Photo: Glasgow Life

[Source: Glasgow Life] Glasgow Life has today (Friday 11 March) announced the appointment of Susan Deighan as the charity’s new Chief Executive.

Susan (57) helped to establish Glasgow Life in 2007 and has held a number of senior positions, including Deputy Chief Executive, and Director of City Marketing and External Relations.

She will take up her new role on Monday 25 April, replacing Dr Bridget McConnell CBE who is retiring after nearly 24 years leading the delivery of culture and sport in Glasgow on behalf of Glasgow City Council.

Susan currently holds strategic responsibility for a diverse portfolio within Glasgow Life, comprising tourism; museums and collections; arts, music and cultural venues; and marketing communications. She also leads the city’s destination marketing, which includes the People Make Glasgow brand and award-winning Glasgow Convention Bureau.

As a senior leader in culture and sport with a background in outdoor and site-specific theatre performance and events, Susan brings extensive experience in the management of large and complex public sector organisations and also in operating Glasgow Life as a charity. She is recognised as a strong advocate for the city’s tourism industry, and her work supporting the visitor economy has been well received at a national level.

Born in Glasgow, Susan has worked in the city’s arts and culture sector for more than 30 years. She began her career in 1988 as part of preparations for the city’s 1990 Year of Culture celebrations, and her previous roles have included Performance Producer at Tramway.

Councillor David McDonald, Chair of Glasgow Life, said: “Susan’s passion for Glasgow, and for culture and sport, is infectious. She’s a tremendous asset to the city – a natural leader and strategic thinker, and her knowledge, creativity and networks will ensure Glasgow Life continues to play a critical role at the heart of Glasgow’s communities.

“Our highly valued services and programmes are fundamental to supporting the city’s mental, physical and economic wellbeing, and under Susan’s dynamic leadership I’m confident Glasgow Life will continue to achieve its mission of inspiring every citizen and visitor to become engaged and active in a city globally renowned for culture and sport. On behalf of Glasgow Life’s Board, I congratulate Susan on her appointment and wish her every success in her new role.”

Susan Deighan, Chief Executive of Glasgow Life, said: “I’m really delighted to be appointed the new Chief Executive of Glasgow Life; the wonderful charity which benefits the people of Glasgow through culture and sport. I’m looking forward to working with colleagues and partners to contribute to the city’s social and economic recovery and to leading Glasgow Life towards an ambitious and sustainable future.”